Frequently Asked Questions

DO I REALLY NEED TO USE A LICENSED ELECTRICIAN?

YES!!! Here are 4 reasons why.

Safety
Electricity should never be taken lightly. Whilst we are a country of people who love to DIY, when it comes to electricity it should always be dealt with by a professional. 15 people in Australia are killed in preventable electrical accidents each year, with hundreds more treated for a range of electricity-related incidents (Master Electricians Australia).

It’s Illegal
Unlicensed and DIY electrical is against the law in Queensland. You can find more information on the law regarding electrical work in your home in the Electrical Safety Act 2002. The Act, is aimed to eliminate the human cost to individuals, families and the community of death, injury and destruction that can be caused by electricity.

Get trusted advice
Whilst the appeal of a cheaper, unlicensed electrician may seem like a good idea to save money, often it will have the opposite effect. Save yourself the repair fees and find a trusted licensed electrician. A quality licensed electrician will be able to offer you sound advice on the energy saving strategies that will save you more money on your future power bills.

Protect your home, yourself and your family
Don’t take the risk with your life or the lives of your loved ones by working with electricity or allowing an unlicensed and inexperienced person to work on your home. Electrocution can cause serious injury, even death and electricity does not discriminate. Incorrect electrical work can often increase the risk of an existing problem worsening and put your home at greater risk of an electrical house fire. It is important to note also that any illegal electrical work in your home you may be in breach with your home insurance policy and not be covered. Your home and your loved ones are your most cherished possessions, don’t risk it.

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MY LIGHTS FLICKER, WHY, WHAT SHOULD I DO?

There is a number of reasons why your lights may be flickering. Starting with it simply not being screwed in properly or it may be a more serious underlying issue. Three main reasons why your lights may be flicking; a loose bulb, Faulty switch or connection or a voltage fluctuation.

Whilst a loose bulb can usually be fixed with a replacement, it is highly recommended to have a professional electrician step in if the replacement doesn’t work. There is a high hazard risk for issues of this nature and it should not be taken lightly. Contact a licensed electrician as soon as possible.

WHAT ARE THE CURRENT SMOKE ALARM REGULATIONS?

New smoke alarm laws have been introduced in Queensland starting January 1 2017. A smoke alarms effectiveness can be put down to three key factors; type, positioning and if the alarms are unified. By creating high quality integrated smoke alarm systems, the new laws aim to create a safer home to protect people lives.

The new changes are as follows:

  • Photoelectric type only;
  • Hard wired to the electricity supply;
  • Interconnected to every other smoke alarm;
  • Installed in each bedroom;
  • Installed in hallways serving bedrooms
  • Installed in the exit path of every story containing bedrooms

Click here for the Queensland Fire and Emergency Services downloadable fact sheet on the new changes in the law.

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HOW DO YOU GUARANTEE ON TIME ARRIVAL?

It is part of our company culture to provide the most stress-free experience for our clients and we know hours of waiting around will no achieve this. That is why we have outfitted all our service cars with satellite tracking systems which allow us to marry up our closest team member in case of an emergency.

Our team values punctuality. To assure this they have also been equipped with an integrated navigation system. We trust in our system and our team so much that if we do not show up in the approved service window, we will pay you $50.

WHAT IS YOUR PRICING STRUCTURE?

We price ‘By the Job’, NOT ‘By the Hour’. So often people get caught at the end of the project with a bill larger than expected because their tradesman wasn’t working efficiently and charging ‘By the Hour’. We disagree with this method at Impress Elec.

We use fixed standardised pricing for our services and products. A full quote is presented before any work is started to assure the client knows where their money is going and eliminate the chance of any nasty surprises popping up at the end of the job.

We have found pricing ‘By the Job’ opposed to ‘By the Hour’ reduces a lot of stress. Our staff work efficiently and produce high quality results. As a client, you can go in to your project knowing you won’t run risk of blowing your budget.

DO YOU USE AUSTRALIAN MADE PRODUCTS?

Yes we do. We are all for supporting Australian companies, which is why we source Australian made products. We use quality and field tested products that are not going to fall apart in our rough Australian climate.

Initially the higher quality products can seem like a costly option, however in the long run you will end up saving in maintenance and replacement products and you will support Australian made products.

Impress Elec are reliable, their workmanship is of the highest standard and I appreciate the fact that they respect my home

Veronica Norton, Southport
All residential electrical work, no job too big or too small, ready to help

Gold Coast

About Us &

What We Do

If you are looking for reliable and trusted electrician company we’re at your service.

At Impress Elec we pride ourselves on the high quality service we offer to our clients. It is very important to us to build strong relationships with clients to guarantee the best result.

Our Pristine Promise

At Impress Elec we respect your home and the work you put into them, which is why we came up with the pristine promise.

Our team will work effortlessly to return your home in the same condition we entered in by using drop cloths, mats and other protective processes including a clean-up kit. If the work area is not returned in the same state we will pay a professional cleaner to make sure your home is spotless.

Service That Will Impress

The Impress Elec team of local Gold Coast electricians will impress you not only with our immense knowledge and skills but also with the high regard we have for our clients. Fully licensed and insured, our team of men and women are well presented, punctual and friendly and most importantly will respect you and your home. Our 21 Point Whole Home Electrical Inspection will ensure a stress free, enjoyable experience any time you call Impress Elec.

We Are Here To Impress

General Electrical

We provide all types of electrical services.

Renovations

Specialist electrical renovation services.

Data Phone Multimedia

We do installations and repairs

New House

Expert new home electrical services

Safety Checks

Professional electrical safety checks

Security

Security lighting and camera installations

Smoke Alarms

Smoke alarms installation & repair

Emergency Electricians

On-call 24x7 emergency electricians

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